Policies

View, download, and print our   Client Agreement

Guarantees:
While the majority of students are happy with their grades or test results, Sexton Test Prep & Tutoring does not guarantee any grades or score improvements.

Payment:
A credit or debit card is required for payment. Clients will be charged at the beginning of each month for the appointments held in the previous month in accordance with the time sheets signed by the student. Each client is sent a detailed receipt via email that will include appointment dates and durations.

Please include payment information at the bottom of this form and mail it to us before the third tutoring appointment. Payment information must be received before the third appointment or the arrangement will be put on hold. Please do not pay your tutor directly.

Supervised Meetings:
If a parent cannot be present during an appointment, the student and tutor must meet in a public place such as a high school or library. If the appointment is at a home, a parent or responsible adult other than the student must be present.

Timesheets:
Timesheets will be used to monitor meeting dates, duration, and content covered. The student must sign the timesheet at the conclusion of each lesson to verify its occurrence and length.

Score Reporting:
Students and parents who use Sexton Test Prep & Tutoring are asked to report their standardized test scores within two weeks of receiving them, regardless of performance.

Confidentiality:
Sexton Test Prep & Tutoring and its tutors will not share student test scores with anyone besides the student, parent/guardian, or College Board (when applicable). Students’ testing accommodations (e.g. extra time on tests) will also be kept confidential.

Sexton Test Prep’s proprietary materials must also be kept confidential by each family. These materials are for the individual family’s use only, and should not be reproduced or given to any other party without Sexton Test Prep’s explicit, written consent.

Cancellations:
We have a strict 12-hour cancelation policy. Appointments cancelled with less than 12 hours notice, will be billed at half price. Appointments cancelled within three hours will be billed at full price.

We ask that you respect the schedules of our tutors and do not repeatedly move or cancel appointments. Repeated movements or cancelations (last minute or otherwise) may be grounds for termination of a student’s tutoring or test preparation program.

Tutor No-Shows:
If your tutor does not show up for an appointment at the assigned time, you will not be charged for that appointment, and your next appointment will be on us.

Legal:
Any duplication or sharing of Sexton Test Prep & Tutoring copyrighted materials is forbidden. These are your materials to keep and will give you a competitive advantage. Commercial test prep materials like the College Board SAT prep book are NOT Sexton Test Prep & Tutoring materials. Sexton Test Prep & Tutoring copyrighted materials include custom flash cards, study guides, and the Sexton Test Prep & Tutoring curriculum.

Any trademarked images of or references to other companies or other companies’ products or services on this website are not direct endorsements, unless otherwise stated, and their intended use is to communicate the kinds of services provided. Sexton Test Prep & Tutoring is not endorsed or paid by another company. Tutoring does not guarantee any grades or score improvements.

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