Policies

Client Agreement

In Person Tutoring & COVID-19 Safety Guidelines
By moving forward with an in-person tutor, Client agree to follow the guidelines below and release Sexton Test Prep & Tutoring and its employees from any and all liability for unintentional exposure or harm due to COVID-19 or other communicable conditions. Under the ADA, Sexton Test Prep & Tutoring is unable to share the vaccination status of any individual employees. Sexton Test Prep & Tutoring has requested tutors be vaccinated prior to returning to in person tutoring.

  • All parties (tutor and student/household) will need to self-screen at home.
  • When meeting in a public space, please follow all guidelines set forth by that business or location.
  • All parties should use hand sanitizer (alcohol-based with at least 60% alcohol) or wash their hands before the session.
  • Vaccinated student and tutor may wear a face covering if they prefer*. Unvaccinated family members in the same room are asked to wear face masks, especially when communicating with the tutor.
    • *All parties must adhere to any city or local policies regarding the requirement of face coverings.
  • Please make arrangements to meet online if the tutor/student/household member:
    • Does not feel well
    • Has tested positive for COVID-19 in the past 10 days. In-person meetings cannot be held until all exposed parties have completed the required quarantine
    • Is experiencing any symptoms, or have come into close contact in the last 14 days with someone who is known to be infected with COVID-19

Guarantees:
While the majority of students are happy with their grades or test results, Sexton Test Prep & Tutoring does not guarantee any grades or score improvements.

Payment:
A credit or debit card is required for payment. Clients will be charged at the beginning of each month for the appointments held in the previous month in accordance with the time sheets signed by the student. Each client is sent a detailed receipt via email that will include appointment dates and durations.

Please include payment information on the Client Agreement and return it to Sexton Test Prep & Tutoring before the first session. Payment information must be received before the third appointment or the arrangement will be put on hold. Please do not pay your tutor directly.

Materials:
Students are responsible for keeping materials and should bring them to each session. The cost of books or necessary materials will be a one-time fee added to the client’s bill. For any questions on the costs associated with materials, please contact Sexton Test Prep & Tutoring directly.

Supervised Meetings:
If the appointment is at a home, a parent/guardian or responsible adult other than the student must be present.If a parent/guardian cannot be present during an appointment, the student and tutor must meet in a public place.

Timesheets:
Timesheets will be used to monitor meeting dates, duration, and content covered. For in person tutoring, the student must sign the tutor’s timesheet at the conclusion of each lesson to verify its occurrence and length.

Cancellations:

Appointments cancelled with less than 24 hours notice, will be billed at half price. Appointments cancelled with less than 12 hours, and “no shows”, will be billed at full price.

Please be respectful the schedules of our tutors and do not repeatedly move or cancel appointments. Repeated movements or cancelations (last minute or otherwise) may be grounds for termination of a student’s tutoring or test preparation program.

 Tutor No-Shows:

If your tutor does not show up for an appointment at the assigned time, you will not be charged for that appointment, and your next appointment will be on Sexton Test Prep & Tutoring.

Score Reporting:
Clients who use Sexton Test Prep & Tutoring are asked to report their standardized test scores within two weeks of receiving them, regardless of performance.

Confidentiality:

Each family is responsible for keeping Sexton Test Prep & Tutoring’s proprietary materials confidential. These materials are for the individual family’s use only and should not be reproduced or given to any other party without Sexton Test Prep & Tutoring’s explicit, written consent.

Sexton Test Prep & Tutoring and its tutors will make every reasonable effort to not share students’ information (including students’ progress, test scores, accommodations) with anyone besides the student or parent/guardian. Contact information provided on the Client Agreement will only be used for communication related to our services.

Legal:

Any duplication or sharing of Sexton Test Prep & Tutoring proprietary materials is forbidden. These are the client’s materials to keep and will give you a competitive advantage. Commercial materials written by the College Board, ACT, Test Prep Works, or the Test Innovators software are NOT Sexton Test Prep & Tutoring materials. Sexton Test Prep & Tutoring proprietary materials include custom flash cards, study guides, and the Sexton Test Prep & Tutoring curriculum.

Any trademarked images of or references to other companies or other companies’ products or services on this website are not direct endorsements, unless otherwise stated, and their intended use is to communicate the kinds of services provided. Sexton Test Prep & Tutoring is not endorsed or paid by another company. Tutoring does not guarantee any grades or score improvements.

View, download, and print our   Client Agreement

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